Address notice: Fettle & Hum is not currently publishing a residential address. A suitable business correspondence address must be added before these pages are treated as the final legal version.
Who we are
Fettle & Hum is operated by Monika Furmaniak. For privacy questions, email fettleandhum@gmail.com or telephone 07706 794780.
Information we collect
We may collect your name, email address, telephone number, appointment details, messages you send, payment status and information you choose to share when arranging a service. The website and its service providers may also process technical information such as device, browser, IP address and cookie data.
Why we use it
We use personal information to answer enquiries, arrange and provide appointments, administer payments and cancellations, keep appropriate business records, protect the website and comply with legal obligations. Where required, we ask for consent.
Health and sensitive information
Please only provide information that is relevant to your enquiry or session. Information concerning health may receive additional legal protection. It is used only where there is a valid legal basis and an additional condition for processing, such as your explicit consent or another lawful condition.
Who receives information
Information may be processed by trusted providers needed to run the service, including Square for appointments and payments, website hosting and email providers. If you follow a link to another company, such as a BEMER ordering service, that company applies its own privacy terms.
International services
Some providers may process information outside the United Kingdom. Where this happens, appropriate safeguards should be used as required by data-protection law.
How long we keep it
We retain information only for as long as needed for the purpose collected, including legal, accounting and dispute requirements. Retention periods may vary according to the type of record.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict your information, object to processing, request portability, or withdraw consent. Contact us to make a request. You may also complain to the UK Information Commissioner’s Office.
Security and changes
Reasonable measures are used to protect personal information, but no internet transmission is completely secure. We may update this policy and will show the new date on this page.